FAQ

How can I contact customer support?

For any inquiries or assistance, customers can reach out to BUNSOUT's customer support through the contact form available on the website or write an e-mail to: info@bunsout.com
What is BUNSOUT?

BUNSOUT is a Swedish brand specializing in a unique wide-brim bucket hat, made of 100% cotton twill, designed to accommodate ponytails and buns, providing both style and sun protection.
How do I know which size fits me?

For accurate sizing please measure your head 2-3 times as described in the product picture above. For extra comfort we recommend you choose a size up.
What is the return policy?

BUNSOUT offers a return policy for unused and undamaged products within 14 days from the date of delivery acceptance. Made to order and customized products cannot be returned or be exchanged. Customers should refer to the website's return policy section for detailed information.
Does BUNSOUT ship internationally?

Yes, BUNSOUT provides international shipping options. Shipping fees and delivery times may vary depending on the destination. Customers should refer to the website's return policy section for detailed information.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.